Case Study
A smarter way to tackle parts and labor management
OnProcess helps a global technology leader save $21 million annually in parts and labor dispatching by optimizing its service delivery and supply chain.
At a glance
Discover how this Fortune 500 OEM:
Cut transportation costs
Saved $8.7 million in transportation costs across its global supply chain
Embraced automation
Successfully automated 80% of its dispatch process utilization
Increased efficiency
Used custom-built tools to connect disparate data sources and offer a single point of contact for end-to-end post-sale operations
OnProcess understands the end-to-end service supply chain better than any other provider. We felt confident that, by leveraging their expertise and analytics capabilities, we’d be able to provide excellent service to our customers at optimized cost.VP of Service Supply Chain
Read the case study
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